Salesforce Admin's Survival Guide: From Overwhelmed to In Control
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Jeremy Carmona
You Inherited a Mess. Here's How to Get Ahead of It.
When I first became a Salesforce admin, I felt like I was drowning in
requests, updates, and "urgent" issues. Sound familiar?
This guide is what I wish someone had handed me on day one. It's the
system I built after years of late nights, countless hours of
troubleshooting, and learning the hard way.
WHAT'S INSIDE:
- Request triage framework (what's urgent vs. what feels urgent)
- Weekly rhythm template to stay ahead of your queue
- Scripts for pushing back on scope creep without burning bridges
- Checklist for the recurring tasks you keep forgetting
- Documentation templates so you stop explaining the same thing twice
- Sanity-saving automation ideas you can implement this week
WHO THIS IS FOR:
- Solo admins managing Salesforce without backup
- "Accidental admins" who got voluntold into the role
- Anyone whose Salesforce request queue causes anxiety
- Admins who want to be strategic partners, not ticket-takers
THE REALITY:
Being a great Salesforce admin isn't about technical skills alone.
It's about systems, boundaries, and knowing what to prioritize.
This guide gives you all three.
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Get Control of Your Instance!
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